Legal

Terms of Service

Last updated: October 4, 2026

1. Who we are

Branton Portal ("Branton Portal", "we", "us") is operated by Branton Construction Group. These Terms of Service ("Terms") govern your use of the Branton Portal website (branton.app), the homeowner product at brantonportal.com, and the contractor platform at portal.branton.app (together, the "Service").

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. The Service

Branton Portal provides two products:

  • Homeowner — Free. A renovation organizer for homeowners, including a private project vault, photo punch and deficiency lists with markups, and the ability to email a PDF to any contractor. The homeowner product is free and does not require your contractor to be a Branton Portal customer.
  • Contractor — Paid subscription. A construction management platform for contractors, including client activity logs, view receipts, change-order accountability, and team access for up to 10 staff.

3. Accounts

You are responsible for keeping your account credentials confidential and for all activity under your account. You must provide accurate information when signing up, including your company name, admin name, and email address.

Contractor accounts are created for a business. The person who creates the account confirms they are authorized to bind that business to these Terms.

4. Contractor subscription, trial, and billing

The contractor subscription is $199 CAD per month. New contractor accounts receive a free 90-day trial. No payment card is required to start; you will not be charged during the trial. Before the trial ends, you add a payment method in the app; after the trial, it is charged monthly until you cancel.

You may cancel at any time. When you cancel, you keep access until the end of the current paid month. See our Refund Policy for details.

If a payment fails, we will notify you and retry. If payment remains unpaid, access to the contractor platform may be suspended until payment is made.

Payments are processed by our payment provider. By subscribing, you also agree to the provider's buyer terms. Applicable taxes (such as HST/GST) may be added.

5. Your content

You retain ownership of the photos, documents, messages, and other content you upload ("Your Content"). You grant us a limited licence to store, process, and display Your Content solely to operate the Service for you and the people you share it with.

You are responsible for Your Content and must have the right to upload it. Do not upload content that is unlawful, infringing, or harmful.

6. Activity logs and records

The contractor platform records client activity, such as which documents, photos, and change orders a client viewed and when. These records are provided as an organizational aid. While we work to make them accurate and reliable, you are responsible for how you use them, and they are not a substitute for legal advice or signed contracts.

7. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose;
  • Attempt to access another user's account or data;
  • Interfere with or disrupt the Service;
  • Upload malware or malicious content;
  • Resell or rebrand the Service without our written permission.

8. Availability and changes

We work to keep the Service available and improving, but we do not guarantee uninterrupted availability. We may update, add, or remove features over time. If we make a change that materially reduces the paid contractor product, we will give reasonable notice.

9. Disclaimers and limitation of liability

The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. Branton Portal is an organizational tool; it is not legal, financial, or professional construction advice.

To the fullest extent permitted by law, Branton Construction Group's total liability for any claim arising from the Service is limited to the amount you paid us in the 12 months before the claim (or, for free products, $100 CAD). We are not liable for indirect, incidental, or consequential damages, including lost profits or lost data.

10. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate accounts that violate these Terms. On termination, your right to use the Service ends; we may retain records as required by law or legitimate business needs.

11. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada, without regard to conflict-of-law rules.

12. Contact

Questions about these Terms? Email us at info@brantongroup.com.